Welcome to the support page for the StudyCards AI app by Jan Hamsch und Kai Hamsch GbR. Here you can find information on how to get help.
If you need assistance, please reach out to us via email:
To simplify and speed up processing, please write your email in English and provide a relevant subject line.
You can contact our support team via email at info@horize.de. Please write in English and include a relevant subject line for faster processing.
Simply enter text or upload an image in the app. Our AI (powered by Google Gemini) will automatically analyze your content and generate study cards with questions and answers.
You can create flashcards from text input (notes, paragraphs, definitions) or images (photos of textbooks, lecture slides, handwritten notes). The AI will extract key information and create relevant flashcards.
The Free plan offers basic features for manual flashcard creation without AI generation. The Premium plan (available monthly or yearly) unlocks AI-powered flashcard generation and access to all premium features.
Subscriptions are managed through the Apple App Store or Google Play Store, depending on your device. You can cancel your subscription at any time through your device's subscription settings.
While our AI strives to generate accurate content, we recommend reviewing the flashcards for accuracy. AI may occasionally make mistakes or misinterpret content, especially with complex or specialized topics.
Yes! You can edit, modify, or delete any flashcard after it has been generated. This allows you to correct any errors or customize the content to your learning needs.
Refunds are generally not provided for unused subscription periods, except where required by law. For In-App Purchases, you can request a refund through Apple's reportaproblem.apple.com or Google Play Store within the applicable time frame.
Yes, we take data protection seriously. Your flashcards and personal information are stored securely. Please refer to our Privacy Policy for detailed information on how we handle your data.
You can delete your account in the app under Settings > Legal > Delete Account. Once confirmed, your account and all associated data will be permanently deleted.